How to Know if Mimecast Has an Outage
Mimecast has a tool to notify for current outages and keeps a historical record of outages.
Mimecast Service Status tool can be subscribed to here: https://status.mimecast.com/
You will want to subscribe and immediately manage your preferences to focus on the grids important to your business. In the case of the United States there is an A grid and a B grid. You can identify what grid you are on based on what URL you use to login.
Grid A: login-us.mimecast.com
Grid B: login-usb.mimecast.com
It is important to be aware of Mimecast’s uptime. Notifications of outages will allow you to quickly asses the situation, get more information about the outage, and make decisions on whether to wait or launch your continuity plan. If you do not have a continuity plan you need to ask the following questions and be prepared to create solutions.
What happens to my business if Mimecast has a major outage?
Who do I contact if there is a Mimecast service outage ( internally and externally) ?
How do I create the least amount of business disruption in the case of a Mimecast service outage?
If you are looking to increase your business resilience and create a plan of action please feel free to reach out to us.
