What to consider before upgrading Mimecast products?
It is natural for a SaaS company to upsell you at every opportunity. With Mimecast, the products are great but how do you know if you really need them yet? The primary thing you need to understand is how much of your current capability you are capitalizing on.
We estimate that 60%+ of Mimecast’s 40,000 customer base is not configured anywhere close to an optimized state. In fact, for these 60% of customers, we consider them to be highly vulnerable.
To determine your tech capitalization, you must understand the full capabilities of the platform. In Mimecast that means looking at the 18 Core security policies and truly assessing if they are implemented effectively. The best way to accomplish this is with unbiased help from a 3rd party like Select Cybersecurity LLC.
The 18 policies you need to assess are:
Anti-Spoofing
Anti-Spoofing SPF Bypass
Attachment Management
Attachment Management Bypass
Attachment Protection
Attachment Protection Bypass
Auto Allow
AV Scan on Release
Blocked Senders
DNS Authentication Inbound
DNS Authentication Outbound
Greylisting
Impersonation Protection
Impersonation Protection Bypass
Permitted Senders
Spam Scanning
URL Protection
URL Protection Bypass
Some policies are more simple than others to optimize, the ones which seem to be the most troublesome for Mimecast customers are one which provide false positives and business disruption regularly such as Impersonation Protection, URL Protection, and DNS Authentication Inbound. Do not make the mistake of disabling, removing, or taking no decisive actions on mail items detected by these policies. The answer is to audit mail and create appropriate bypasses.
Why buy Cybergraph when you don’t have Impersonation Protection optimized? Why buy Continuity when you’ve recently changed from on-prem Exchange to Office365? Why buy internal email protection when you don’t even have your external mail protection configured with full capabilities?
Contact us for a free Best Practice Assessment which can get you prepared for a future Mimecast upgrade.
